Smart Routing

Every booking lands on

the right calendar

Round-robin distribution, priority rules, and condition matching ensure every prospect is assigned to the rep best equipped to close the deal, automatically and without manual intervention.

Round-RobinPriority RulesCondition MatchingAssignment StrategiesFallback StrategyRouting Test Panel

Fair distribution

Round-robin and weighted assignment keep workloads balanced across your team so no one is overwhelmed or underutilized.

Best-fit matching

Condition-based rules match prospects to reps by territory, language, deal size, or any custom criteria you define.

Zero manual routing

Assignment happens instantly at booking time. No manager needs to review, reassign, or triage incoming meetings.

Routing intelligence

Assign every meeting with precision

Smart Routing
Enterprise lead
Route to senior AE
Existing customer
Route to CSM
Inbound call
Round robin

Round-Robin Distribution

Distribute bookings evenly across team members with support for weighted allocation, skip-if-busy, and vacation exclusions.

Round Robin
Auto-distributing to 3 members
AK
Alex K.
12
SM
Sarah M.
11
DR
David R.
10

Priority Rules

High-value prospects or returning customers get routed to senior reps first, with fallback to the general pool if unavailable.

June 2026
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
9:00 amOpen
10:30 amTaken
1:00 pmOpen
2:30 pmOpen
4:00 pmTaken

Condition Matching

Route based on form answers, CRM fields, geographic location, deal size, or any combination of criteria you configure.

Working Hours
Active
Mon
9:00 am - 12:00 pm, 1:00 pm - 5:00 pm
Tue
9:30 am - 4:00 pm
Wed
9:00 am - 12:00 pm, 1:00 pm - 5:00 pm
Thu
9:30 am - 4:00 pm
Fri
9:00 am - 1:00 pm

Assignment Strategies

Choose between equal distribution, weighted allocation, availability-first, or performance-based assignment to match your team's structure.

Sales Performance
+23% this week
Mon
Tue
Wed
Thu
Fri
Sat
Sun

Fallback Strategy

Define what happens when no rep matches the routing criteria, including overflow queues, manager assignment, or open booking.

CRM Sync
Live
Call logged
Maria Chen
Just now
Note added
James Wilson
2m ago
Recording saved
Lisa Park
5m ago

Routing Test Panel

Simulate booking scenarios in a test panel to verify routing rules produce the expected assignment before going live.

Smart Routing
Enterprise lead
Route to senior AE
Existing customer
Route to CSM
Inbound call
Round robin

Intelligent Assignment

Match prospects with the rep who can close

Combine form answers, CRM data, and geographic signals to route every booking to the rep with the right expertise, territory, and bandwidth. High-value enterprise leads go to senior closers while SMB prospects get fast, efficient onboarding calls.

CRM Sync
Live
Call logged
Maria Chen
Just now
Note added
James Wilson
2m ago
Recording saved
Lisa Park
5m ago

Test Before You Deploy

Verify every routing rule before it goes live

The routing test panel lets you simulate booking scenarios with different form inputs and CRM conditions. See exactly which rep would be assigned and why, catch misconfigurations before they affect real prospects, and deploy with confidence.

Smarter booking assignment

Stop manually triaging meetings.

Let smart routing assign every booking to the right rep automatically so your team focuses on selling, not scheduling.