Last updated: June 1, 2026
Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
We collect information you provide directly, including your name, email address, phone number, company name, billing information, and any data you upload or input into the platform.
We also collect usage data automatically, such as your IP address, browser type, device information, pages visited, features used, and interaction patterns. This helps us improve the service and provide better support.
2. How We Use Your Information
We use your information to provide, maintain, and improve our services. This includes processing transactions, sending service-related communications, providing customer support, and personalizing your experience.
We may use aggregated and anonymized data for analytics, benchmarking, and product development. This data cannot be used to identify individual users.
3. Call Recording and Transcription
Our platform records and transcribes calls as part of its core functionality. You are responsible for ensuring compliance with applicable call recording laws, including obtaining consent from all parties where required.
Call recordings and transcriptions are stored securely and are accessible only to authorized users within your organization. We do not access your call data except as necessary to provide the service or as required by law.
4. Data Sharing
We do not sell your personal information. We may share your data with trusted service providers who help us operate the platform, such as hosting providers, payment processors, and analytics services. These providers are contractually obligated to protect your data.
We may disclose your information if required by law, regulation, legal process, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, regular security audits, and employee training. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. After account termination, we retain data for 30 days before permanent deletion, unless a longer retention period is required by law or for legitimate business purposes such as resolving disputes.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can manage your cookie preferences through your browser settings.
We use essential cookies for platform functionality, performance cookies for analytics, and optional marketing cookies for targeted communications. You can opt out of non-essential cookies at any time.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also have the right to object to or restrict certain processing activities.
To exercise any of these rights, please contact us at privacy@growthnodes.com. We will respond to your request within 30 days.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place for such transfers, including standard contractual clauses and compliance with applicable data protection frameworks.
10. Children
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, sending you an email notification.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@growthnodes.com or through our contact page.