All products sold through growthnodes.com or of the Site are individually identified with a guarantee policy of terms of service.
We have a strict no refund policy for all the sales made on our website due to the nature of the software.
If you have an issue with the software and we can’t find it in 7 to 20 days from the day you reported the bug you are entitled to a full refund. You are only entitled to the refund upon which our tech support can’t resolve this issue through a video call in a period of 7 to 20 days mention earlier.
Refunds will not be given unless you get on a zoom call with us to fix the issue.
The Client agrees that he/she will not cancel the service contract, ask for a refund and/or chargeback if the problem is outside the control of the Company (Provider), including but not limited to the following situations:
The customer should reach out to our support email [email protected] and cancel their subscription before 48 hours or renewal charge excluded saturday and sundays. Failure to do this will result in charge of that month with no refund.
Once the above conditions are met, a full refund will be issued to the customer through Stripe and will take 5-7 business days to reach the Customer.